Announcement: Call us on 402 2600. Intake October 2021 OPEN for NC3/4 and Diploma courses at the #constanceacademy
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This course is designed as an easy-to-learn tailor-made programme for hoteliers who need to better understand and effectively serve Chinese customers.
- English Language
- 30 hour(s) Duration
- 20 Seats
Computers are being used as tools to enhance productivity. Computer use is integrated into all areas of business operations hence participants need to develop competencies with computers to be effective in professional and personal life.
- English, French, Creol Language
- 15 hour(s) Duration
- 15 per batch Seats
The Constance BRIGHT™ is a highly customised competency-based management and leadership development programme implemented at Group Level since 2011. BRIGHT™ Level 1 is for those wishing to take up a supervisory role or who want to further develop their supervisory skills.
- English, French Language
- 8 month(s) Duration
- 20 per batch Seats
The impact the COVID-19 has forced everyone to embrace huge change in the workplace culture. In this programme you will learn about the new Coronavirus, how it is transmitted and the basics of how to protect you from infection, especially at workplace.
- Creol, French, English Language
- 3 hour(s) Duration
- 20 Seats
This workshop is for teams which want to integrate their brand messages in their daily routine so that everybody starts speaking the brand language.
- English, French Language
- 10 hour(s) Duration
- 20 per batch Seats
Upon completion the student will acquire skills and knowledge necessary to work in a wine service environment including correct use of service techniques, customer interaction skills and product knowledge.
- English, French, Creol Language
- 45 hour(s) Duration
- 20 per batch Seats
The Service Excellence Workshop adopts a systemic approach while focusing on the reviving the basics of the art of hospitality in the 2020’s, that is, blending technology with the know-how of True Service, by True People creating True Experiences in our True Places.
- English, French, Creol Language
- 8 hour(s) Duration
- 15-20 per batch Seats
This workshop will ensure that all callers are given the five stars treatment. Weaknesses of the participants will be identified and addressed. Moreover, this workshop is also needed to maintain the standards instilled, improve professional telephone etiquette as well as decrease customer complaints.
- English, French, Creol Language
- 10 hour(s) Duration
- 15 Seats
