Announcement: Apply now for April '23 Intake. Call on 4022607 or Click on 'Apply Online' button in footer section.
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The Constance BRIGHT™ is a highly customised competency-based management and leadership development programme implemented at Group Level since 2011. BRIGHT™ Level 1 is for those wishing to take up a supervisory role or who want to further develop their supervisory skills.
- English, French Language
- 8 month(s) Duration
- 20 per batch Seats
This workshop is for teams which want to integrate their brand messages in their daily routine so that everybody starts speaking the brand language.
- English, French Language
- 10 hour(s) Duration
- 20 per batch Seats
Upon completion the student will acquire skills and knowledge necessary to work in a wine service environment including correct use of service techniques, customer interaction skills and product knowledge.
- English, French, Creol Language
- 45 hour(s) Duration
- 20 per batch Seats
The Service Excellence Workshop adopts a systemic approach while focusing on the reviving the basics of the art of hospitality in the 2020’s, that is, blending technology with the know-how of True Service, by True People creating True Experiences in our True Places.
- English, French, Creol Language
- 8 hour(s) Duration
- 15-20 per batch Seats
The Supervisor Development Programme is series of core and elective management workshops designed to equip Supervisors, Team Leaders and Coordinators with the right skills, tools and attitude to lead themselves, their teams and bring results.
- English, French, Creaol Language
- 8 month(s) Duration
- 20 Seats
This workshop will ensure that all callers are given the five stars treatment. Weaknesses of the participants will be identified and addressed. Moreover, this workshop is also needed to maintain the standards instilled, improve professional telephone etiquette as well as decrease customer complaints.
- English, French, Creol Language
- 10 hour(s) Duration
- 15 Seats
