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This course is designed as an easy-to-learn tailor-made programme for hoteliers who need to better understand and effectively serve Chinese customers.
- English Language
- 30 hour(s) Duration
- 20 Seats
Computers are being used as tools to enhance productivity. Computer use is integrated into all areas of business operations hence participants need to develop competencies with computers to be effective in professional and personal life.
- English, French, Creol Language
- 15 hour(s) Duration
- 15 per batch Seats
Upon completion the student will acquire skills and knowledge necessary to work in a wine service environment including correct use of service techniques, customer interaction skills and product knowledge.
- English, French, Creol Language
- 72 hour(s) Duration
- 20 per batch Seats
This workshop will ensure that all callers are given the five stars treatment. Weaknesses of the participants will be identified and addressed. Moreover, this workshop is also needed to maintain the standards instilled, improve professional telephone etiquette as well as decrease customer complaints.
- English, French, Creol Language
- 10 hour(s) Duration
- 15 Seats
