Workplace Buddy & Onboarding Support Programme

The Workplace Buddy & Onboarding Support Programme is designed to equip employees with the skills required to support interns, trainees, and new joiners during their early workplace experience. Transitioning into a professional environment can be challenging, and a well-prepared buddy plays a vital role in helping learners feel welcomed, supported, and confident. This programme focuses on communication, empathy, and guidance, ensuring that workplace buddies contribute positively to adaptation, engagement, and learning from day one.

  • Mode of Delivery

    Face-to-face interactive workshop

  • Duration

    3 to 5 hours

  • Progression Pathways

    Participants may progress to trainer development, coaching skills, leadership, or mentoring programmes within the organisation’s learning and development framework.

Key Course Takeaways

By the end of this programme participants will be able to:

  • Understand the role and responsibilities of a workplace buddy.
  • Recognise the emotions and challenges faced by interns and new joiners.
  • Communicate effectively to build confidence and engagement.
  • Provide guidance and support that encourages smooth workplace adaptation.
  • Answer questions and address concerns in a professional and reassuring manner.
  • Develop communication and basic leadership skills through the buddy role.

Why Take This Course

A strong onboarding experience sets the foundation for engagement, performance, and retention. This programme ensures that employees appointed as buddies are prepared to support learners effectively, creating a positive and memorable first experience. It helps organisations deliver consistent, people-centred onboarding while strengthening internal capability and reinforcing a culture of support and learning.

Who should apply

Designed for employees appointed as workplace buddies, mentors, supervisors, or team members responsible for supporting interns, trainees, apprentices, or new joiners.

Programme content is indicative and may be adapted to meet organisational and institutional requirements.

Apply online