All courses
Our Courses are off-the-shelf programmes open to all working professionals. They build practical hospitality skills and can be tailored for corporate clients requiring customised training.
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The Introduction to Food and Beverages Service course provides essential skills in guest service, restaurant operations, and basic beverage preparation. Learners practice mise-en-place, sequence of service, customer interaction, and workplace hygiene to build confidence and readiness for front-of-house roles.
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This course prepares learners for entry-level housekeeping roles by developing essential practical skills, professional standards, and workplace behaviours. Learners gain hands-on experience in core housekeeping operations while building confidence in delivering cleanliness, comfort, and guest satisfaction.
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This qualification prepares learners for front office roles by developing essential operational skills, customer service excellence, and professional workplace behaviours. Learners gain practical experience in front office operations while building confidence in delivering high-quality guest experiences.
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This qualification develops job-ready housekeeping professionals with strong technical skills, professional standards, and operational competence. Learners gain hands-on experience in guest room servicing, public area maintenance, laundry operations, and hygiene control, meeting the high cleanliness and service expectations of commercial accommodation environments.
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This qualification develops job-ready professionals for restaurant and bar service roles, building strong operational skills, service standards, and professional workplace behaviours. Learners gain hands-on experience in food and beverage service while delivering high-quality guest experiences in line with international hospitality standards.
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This qualification recognises the competence, knowledge, and skills required by experienced operators in food production. The qualification is awarded to people who have demonstrated advanced skills and knowledge necessary to work in a food production environment, including product knowledge, safe food handling practices and compliance with health and safety legislation. The holder will also demonstrate a range of interpersonal, personal presentation, numeracy, literacy and teamwork skills.
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This qualification develops job-ready pastry professionals with strong technical skills, food safety standards, and professional kitchen discipline. Learners gain hands-on experience in pastry and dessert production, preparing them for operational roles in commercial kitchens and hospitality environments.
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The Level 3 Foundation Diploma in Hospitality and Tourism provides learners with a solid introduction to the global hospitality and tourism industry. The programme covers the essential operational, business and customer-service skills required to begin a professional pathway in hotels, resorts, restaurants, and travel organisations. It is awarded by the Confederation of Tourism & Hospitality (CTH), a globally recognised awarding body.
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This programme develops essential leadership skills for new and emerging leaders, strengthening communication, confidence, and team performance. Participants gain practical tools to lead effectively, manage challenges, and foster a positive, high-performing workplace culture.
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This programme prepares emerging supervisors with the skills, confidence, and mindset needed to manage teams effectively in hospitality environments. Participants develop core supervisory competencies to support operational performance, accountability, and service excellence.
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This programme develops the strategic, operational, and people management skills required to lead teams and departments effectively in hospitality environments. Participants strengthen decision-making, accountability, and performance leadership to drive service excellence and continuous improvement.
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This programme supports employees transitioning into new roles by building confidence, clarity, and professionalism. Participants develop the skills and mindset needed to adapt to new responsibilities, expectations, and workplace dynamics successfully.
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This programme equips departmental trainers and supervisors with the skills to plan, deliver, and evaluate effective on-the-job training. Participants develop practical training techniques, feedback skills, and confidence to strengthen learning and performance within their teams.
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This programme develops the skills required to design, deliver, and evaluate effective classroom-based training. Participants strengthen facilitation, instructional design, and learner engagement skills to confidently deliver structured training aligned with organisational objectives.
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This programme supports recent graduates in transitioning from academic study to professional practice through structured workplace exposure. Participants develop essential operational, professional, and management skills, preparing them for future supervisory or management roles.
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This programme offers undergraduate students structured international work experience within a professional hospitality environment. Participants gain hands-on operational exposure, develop workplace confidence and cultural awareness, and enhance employability while meeting academic internship requirements.
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This programme enhances communication skills and service standards for front-facing hospitality teams. Participants develop confident, professional guest interactions that reflect brand values and deliver consistently high-quality service experiences.
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This programme helps teams translate organisational culture and values into everyday behaviours. Participants develop a shared understanding of how to live the brand consistently through their actions, interactions, and service delivery.
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This programme equips employees with the skills to effectively support interns, trainees, and new joiners during their workplace integration. Participants develop communication, empathy, and guidance skills to ensure a positive onboarding experience from day one.
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This programme develops a hospitality-driven approach to service excellence, focusing on mindset, emotional intelligence, and meaningful customer engagement. Participants learn to deliver warm, personalised service that builds trust, loyalty, and lasting relationships.
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This programme develops professional wine knowledge, service standards, and food pairing skills inspired by luxury hospitality. Participants gain the confidence to present, recommend, and pair wines effectively, enhancing the overall dining experience.
Tailored Learning Experiences
Our learning solutions are built around the needs of both individuals and organisations, offering customised training and adaptable pathways that strengthen skills and performance across hospitality environments.
Custom Solutions for Teams and Organisations
We create bespoke training interventions built around your goals, using our proven methodology to strengthen performance and service culture across departments.
Personalised Pathways for Every Learner
With Qualifications, Open Enrolment courses and RPL, we support individual journeys and career development at every stage.
Professional Training Aligned to Industry Standards
From foundation skills to advanced competencies, our programmes develop confident, capable professionals ready for today’s hospitality environment